Tag DVRs

Linkapalooza – Media

Chew on this for a moment: if you’re watching network television, you are probably a geezer…sorry, Baby Boomer! Variety reports that the median age of viewers of all the broadcast networks has gotten older than the traditional 18-49 target demographic for the first time ever. The average American TV viewer is now 50 years old. And that number is skewed lower only because CW and Spanish-language network Univision score in the mid-30s. The average CBS viewer is 54 years old (CBS has always had the oldest audience anyway), but even ABC, which programs to families and kids, has a median age of 50.

But that’s not to say that geezers…er, boomers are resistant to the lures of New Media. Around 20-25% of homes in the U.S. now have DVRs, and that number is expected to rise to about 50% by 2011 as cable companies push the technology onto their customers. The DVR paradigm is familiar enough to long-time television watchers, who long ago got used to using VCRs and remote controls, that technophobic middle-agers and seniors readily accept and embrace the functionality. But the DVR has been a double-edged sword for television content providers from the word “GO”; they’ve had a very hard time coming up with a way to prevent people from fast-forwarding through the commercials on recorded programs. In the beginning, when DVR users were in the minority, the networks were somewhat resigned to this, but with half the homes in America using DVRs, it’s now front-and-center. Posting at Zatz Not Funny, Mari Silbey takes a realistic look at what is about to happen to DVRs and how we use (and won’t be allowed to use) them.

Almost in the same breath, though, Dave Zatz posts about one of the newest features included in the recent TiVo software upgrade: shopping on Amazon.com through your TiVo. From almost the earliest days of the web, prognosticators have told us that the day would come where something like this would happen, and it has finally come to pass. This may, in time, develop into an economic model that would reduce the reliance on advertising as the only tradable resource for television content providers and television service providers, but might have to go through a few iterations until it turns into something that will attract people to try it. If TiVo does well enough with it now, I would expect the cable companies to drum up something similar for their own offerings within a year or two, but then I think it would take a while to be anything beyond a novelty to most people. Eventually, someone will figure out the way to tie programming directly to online shopping, and it will catch on with the more digitally-literate younger demos.

Let’s twist that idea around for a second. Let’s say you’re watching television and you’re NOT a geezer. You’re a hip 20-something who only watches TV ironically, quipping snarky comebacks to the pictures on your set, while you quaff energy drinks with your equally hip, snarky buddies (and your grandma, who owns the TV). You see some commercial for a product you would never buy in a million years, like life insurance or gutter covers, but it has the COOLEST music you have ever heard and you want to add that track to your iPod so you can sample it for your DJ mix for the rave you’re going to next week. Well, this site identifies all the cool music being used in the latest batch of commercials on TV and gives you download links where you can purchase the tracks. You, of course, will simply bookmark the page and then go download pirated copies of all those tunes from your favorite BitTorrent site, but geezers like me might actually pay the 99 cents or whatever to download them.

Moving on to other media-related links…NBC announced yesterday that Jay Leno’s last night as host of the Tonight Show will be May 29, 2009 to make way for Conan O’Brien. Conan’s replacement, Jimmy Fallon, will start hosting “Late Night” segments on the Internet beginning in the fall. If you are 50 or over, you will probably neither know who Jimmy Fallon is, nor how or why you would watch him on the Internet. In fact, you might not even know that Jay Leno has been hosting the Tonight Show for 16 years, because you’re usually in bed well before 11:30. Oh, and Johnny Carson is dead.

NBC also announced their programming schedule for Super Bowl Sunday for 2009. Their Super Bowl programming will begin at 8:00 a.m. with a special edition of the Today Show, even though the game does not kick off until 8:00 p.m. O.M.F.G.

Relatedly, yesterday the Third Circuit Court of Appeals overturned the FCC’s decision to fine CBS for the infamous Janet Jackson “wardrobe failure” during the halftime show at the 2004 Super Bowl. The court called the exposure “fleeting” (which it was to anybody without a DVR or the Internet) and said that it was an unwilling act on the part of CBS, which had no idea about Jackson’s plans. NBC immediately announced plans to expose its own boob during the halftime show, but Tim Russert is already dead, so they’ll have to find a replacement.

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Comcastic As Ever, I See

This Boston-area blogger’s post (via) about the fustercluck he’s experienced trying to get the Comcast people to install the TiVo software on his DVR is the second one I’ve read that gives the firm impression that the service really isn’t ready for widespread distribution.  The tech who came to his house brought multiple DVRs with him because he knew going in that the software works better with some hardware than others, meaning it’s an acknowledged support issue…meaning it must happen on A LOT of boxes.

It also sounds like there are some hardware-software disconnects on the UI side.  Slow response to input causing lots of frustration for the viewer is exactly the one thing you don’t want and that TiVo’s own hardware does so much better than the DVRs Comcast uses.

So I think we’ll probably sit on our hands for a while and live with the standard Comcast DVRs until Comcast works out all the kinks enough that they take the service national, probably six months to a year.

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TiVoTastic

Yesterday, I got the Official E-mail from Comcast telling me that I could have the TiVo software installed on my Comcast DVRs. The rollout of the TiVo software has been going on quietly throughout the New England area for the last six weeks or so, but hasn’t been publicly announced until now. I had put my e-mail address on a notification list when I first heard about it. The various tech blogs I read all kept saying “any day now”, so I figured it would probably come right after the holidays, and I was right.

Just before Christmas, local tech guru Steve Garfield posted about his experience getting the TiVo upgrade to his DVR, and he seemed to have quite a bit of the usual trouble with the user-unfriendly folks in customer service and with the technician who came to his house. However, it also seems like he might have been the Very First Person In Boston to place an order and the Comcastards just weren’t ready for the new installation procedures. He hasn’t posted anything more about it since Dec. 20, so I presume he’s got everything working to his satisfaction.

At The (Real) Big Red House, Bridget and I had come to the conclusion a few weeks ago that it was time to say sayonara to our TiVo box and go over to the Dark Side with a second Comcast DVR for the bedroom (we already have one in the family room). Always looking for ways to fuck over the folks at TiVo, Comcast decided to de-activate the serial port on the back of their standard digital converter box one day; our TiVo box used the serial interface to change the channels on the cable box when we used the TiVo’s remote control. We called TiVo tech support and they had us try using their alternative IR system, but it basically did not work. As much as we loved our TiVo, we’ve grown used to the Comcast DVR enough that we could live with having it on both TVs…even moreso with the full knowledge that we would soon be able to have the TiVo UI on the Comcast DVRs anyway.

I have to take a day off from work for Martin Luther King Day to stay home with Charlotte, so I’m going to try to see if I can get the install scheduled for that day. Apparently, they require you to have a tech come out, even though all they do is download the software and configure it; I’m sure that the majority of people would rather have the tech do all that, but I’m perfectly capable of doing it myself. Oh, well.

One of the upsides to adding the TiVo software is that you get to replace the gawdawful Comcast remote control with the nearly-perfect TiVo remote. However, I’m hoping that Logitech’s new universal remote, “Harmony One”, will turn out to be worth the hefty price tag so that we can buy at least one for the family room, where we have to use a whole slew of remotes to control the assorted gadgetry.

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Comcastrated

Interesting times for Comcast. FCC Chairman Kevin Martin is gunning for them, trying to limit the size of their market share to 30%. He originally wanted to try to re-assert FCC regulation over the whole cable industry based on a previous FCC policy saying that when cable penetration had reached 70% of households they would reinstate regulation, but that effort failed. So now he’s focusing on the 500-Pound Gorilla.

This tech blogger says that the 500-Pound-Gorilla might be its own worst enemy. Because Comcast does have so much market power, and is the only game in town in so many places, they simply do a shit job of it everywhere. For example, if you go over to The Consumerist and search for “Comcast”, you can see dozens upon dozens of stories about Comcast’s appalling customer service. (Another good site is Comcast Must Die)

Meanwhile, as Comcast works tirelessly to alienate every single potential subscriber in America, they are still coming up with new offerings to try to thwart or at least delay their own demise. The rollout of TiVo’s DVR software on Comcast’s set-top boxes is about to offically begin here in Masschusetts after a brief unofficial trial all through New England. (Changing to the TiVo software will incur a monthly upcharge of $2.95 on top of the existing price of Comcast’s HD DVR box, which is probably $2.95 well-spent to be rid of the crappy UI Comcast has) They’ve also announced that they are going to begin upgrading their cable modem boxes to the new DOCSIS 3.0 standard, which will support faster download and upload speeds for their Internet package. This is completely reactive to the success Verizon has had offering their 20Mbps FiOS service, but will take almost two years to complete.

The thing that worries me is exactly WHO would fill Comcast’s shoes if they can’t survive all these onslaughts.

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Big Boy Toys

Pardon me for a bit while I indulge in some electronic gadget fanboyism.

1. Les, the Stupid Evil Bastard, linked to a quick article in Joystiq that quotes uber-game-developer Will Wright as saying that his long-awaited game “Spore” is “about six months away”. That more or less jibes with the March 3, 2008 release date Amazon is quoting on their pre-order page, depending on how exact you want to figure that date. I’m still skeptical that we’ll see it much before Christmas ’08.

2. Dave Zatz at Zatz Not Funny has been following the trail of the elusive Comcast-TiVo DVR for a couple of weeks and says it is now actually being installed for some customers here in New England, but he can’t figure out exactly where. I went to the Comcast page he links to and put in my ZIP code, but I can’t get it yet either. There has been buzz that the official public rollout will begin next week.

3. I’ve been holding off on giving much serious thought to buying a high-def DVD player while the format war between HD-DVD and BluRay rages on. My hope had been to find a reasonably-priced multiformat player so that we could watch either one. Gizmodo says that Samsung is bringing out a combo player in its highly regarded line of players, and that it can even be upgraded to the new BluRay BD 1.1 profile, which most current BluRay players don’t support. But the damn thing has an MSRP over the magic $1000 mark. Meanwhile, Toshiba is selling HD-DVD-only players at Wal-Mart for under $200, and you can buy a Sony BluRay player for under $500, so it’s cheaper to buy two machines.

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Wait For It…Wait For It…

Engadget points to a post at Zatz Not Funny, which points to this Reuters wire story, which claims that Comcast is going to start rolling out their new DVR boxes with TiVo’s software “any day now” to customers in the Northeast.

It can’t come soon enough, if you ask me. In fact, I really do hope it’s an “any day now” situation, because our Comcast HD DVR has suddenly stopped playing back things we’ve recorded and we’re likely going to have to swap it for a different box anyway. So I would LURVE to trade up at this juncture. If it’s even half as good as TiVo’s own box, it will be 100% better than what Comcast has now. By the same token, though, it would probably mean that we’d dump our TiVo service altogether and replace our Series 2 TiVo with the Comcast box, but I’m sure TiVo realized this when they got into bed with Comcast.

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TiVo Series 3 Late…Er, Lite

tivolite.jpg

Finally! Engadget cites this TiVo user forum thread as proof that TiVo will be bringing out a cheaper version of the HD Series 3 unit they unveiled last fall. You just had to know that eventually there would be a more reasonably priced model, it was just a question of how long we would have to wait.

The Series 3 “Lite” will have a smaller hard drive and will not come with a couple of the bells-and-whistles on the current unit. Otherwise, functionally it has the same feature set that most people want — the ability to record 2 HD channels simultaneously, resolution modes up to 1080i, etc. You still need to get your cable company to let you have the required CableCards, which apparently can be a struggle, and in that forum thread there’s some debate as to whether you can use a “multistream” CableCard or if you need a CableCard for each of the two HD recorders.

MSRP: $299.00. Orders already being taken by online vendors in that general price range.

Pennies are tight around The (Real) Big Red House these days, but I do expect to buy one in the foreseeable future. I had been considering giving up on TiVo entirely and swapping our Series 2 TiVo in the family room for one of Comcast’s DVR boxes for sake of convenience, but the Comcast boxes suck HARD and I would love to be able to go back to having a TiVo to use with our HDTV in the bedroom.

I’ll be keeping an eye out for an actual review from some TiVo user once they start shipping and let you know what the skinny is.

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Copper-Heads

Engadget reported yesterday that cable provider Cox has disabled the ability to fast-forward through commercials inside video-on-demand programming from ABC and ESPN (both of which are owned by Disney, BTW).

As the Engadget post recognizes, it’s now merely a matter of time before this spreads to anything that you might choose to download and watch through your cable-provided DVR. And don’t be smug if you’re not a Cox customer, because the others will be right behind them.

Meanwhile, if you recall the brief post I had recently about “channel bonding”, I was wailing over the unlikelihood of faster broadband.

But Engadget also reported yesterday that Comcast has demoed the exact same technology. Comcast CEO Brian Roberts only went so far as to say that the modems might be available in this country in a “couple of years”, so I guess we’ll all have to hold our breaths just a little longer.

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Damn Yankees

Boston-based consulting company The Yankee Group has published a new report that predicts that TiVo will be out of business by 2010.

Hmmm…while various industry analysts have been predicting the imminent demise of TiVo for a while, I don’t think it takes a lot of imagination to come to the conclusion that the business model for TiVo’s service offerings has a finite lifespan. Their ability to persevere for as long as they have is testament to the validity of the core concepts of both the technology and the service, but the big dogs of the content provision services have too much leeway not to be able to win out in the end.

So DVRs are here to stay, and the time-shifting service is also here to stay, all provided by the cable/dish companies. But my bet is that TiVo will outlast that 2010 drop-dead date by turning into something else. At the very least, they have the strength of their superior UI and feature sets that leave them in a position to license their software (which, as you’ll recall, Comcast has already agreed to buy). That also gives them the wiggle room to continue to develop and innovate in the emerging “home media convergence” space while shedding the cost of running a hardware or service business.

Maybe that’s what the Yankee Group report says, too, I don’t know. But if they think TiVo can’t make it for another three years, I think they’re jumping the gun.

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Two Great Tastes That Taste Great Together?

In our continuing saga of the $800 TiVo versus the El Cheapo Comcast Motorola DVR, the latest word is this: TiVo says that they have finally worked out a deal with Comcast to let Comcast DVR customers install the TiVo OS onto their set-top boxes.

The only news that would have been better was that they were rolling it out to my town tomorrow, but it will be available in test markets this spring, and across the rest of the country later in 2007.

Until I can afford that Hannibal 1 baby, I’ll just have to put up with the wait.

P.S. Does this smell like TiVo’s exit strategy to anyone else besides me?

Comments:
Based on what you’ve said before about TiVo, my expectations are very high. The stupid Motorola DVR is horrible so it won’t take much to better it.
Posted by Karan [URL] on 01/09/07

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