Yesterday, I got the Official E-mail from Comcast telling me that I could have the TiVo software installed on my Comcast DVRs. The rollout of the TiVo software has been going on quietly throughout the New England area for the last six weeks or so, but hasn’t been publicly announced until now. I had put my e-mail address on a notification list when I first heard about it. The various tech blogs I read all kept saying “any day now”, so I figured it would probably come right after the holidays, and I was right.
Just before Christmas, local tech guru Steve Garfield posted about his experience getting the TiVo upgrade to his DVR, and he seemed to have quite a bit of the usual trouble with the user-unfriendly folks in customer service and with the technician who came to his house. However, it also seems like he might have been the Very First Person In Boston to place an order and the Comcastards just weren’t ready for the new installation procedures. He hasn’t posted anything more about it since Dec. 20, so I presume he’s got everything working to his satisfaction.
At The (Real) Big Red House, Bridget and I had come to the conclusion a few weeks ago that it was time to say sayonara to our TiVo box and go over to the Dark Side with a second Comcast DVR for the bedroom (we already have one in the family room). Always looking for ways to fuck over the folks at TiVo, Comcast decided to de-activate the serial port on the back of their standard digital converter box one day; our TiVo box used the serial interface to change the channels on the cable box when we used the TiVo’s remote control. We called TiVo tech support and they had us try using their alternative IR system, but it basically did not work. As much as we loved our TiVo, we’ve grown used to the Comcast DVR enough that we could live with having it on both TVs…even moreso with the full knowledge that we would soon be able to have the TiVo UI on the Comcast DVRs anyway.
I have to take a day off from work for Martin Luther King Day to stay home with Charlotte, so I’m going to try to see if I can get the install scheduled for that day. Apparently, they require you to have a tech come out, even though all they do is download the software and configure it; I’m sure that the majority of people would rather have the tech do all that, but I’m perfectly capable of doing it myself. Oh, well.
One of the upsides to adding the TiVo software is that you get to replace the gawdawful Comcast remote control with the nearly-perfect TiVo remote. However, I’m hoping that Logitech’s new universal remote, “Harmony One”, will turn out to be worth the hefty price tag so that we can buy at least one for the family room, where we have to use a whole slew of remotes to control the assorted gadgetry.
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